Arclyte Technologies: B2B eCommerce with Device Compatibility Search
TL;DR:
- Challenge: Build B2B eCommerce for 500+ products where buyers search by device, not part number
- Approach: Enterprise platform with device compatibility search, B2B account management, and Oasis ERP integration
- Result: Full B2B commerce platform with compatibility mapping, automated fulfillment, and multi-carrier shipping
At a Glance
| Metric | Result |
|---|---|
| Client | Arclyte Technologies |
| Industry | Technology / Electronics Distribution |
| Challenge | B2B eCommerce with device compatibility search and ERP integration |
| Solution | Enterprise eCommerce with B2B account management and multi-carrier shipping |
| Product Catalog | 500+ SKUs with device compatibility mapping |
| Integrations | Oasis ERP, UPS, FedEx, USPS, Authorize.net, PayPal, Google Payments |
The Challenge: B2B eCommerce for Electronics Distribution
Arclyte Technologies manufactures replacement batteries and power adapters for laptops, tablets, and mobile devices. Their product catalog runs deep: 500+ SKUs, each compatible with specific device models.
The core problem was the buyer's journey. A customer knows their laptop model but not which battery fits it. They need to search by device, not by part number. And if they're a business buyer, say an IT department restocking across a fleet of machines, they need account-based pricing, purchase order support, and integration with their procurement systems.
Arclyte needed a B2B commerce platform that could handle product complexity, support multiple buyer types, and connect to their existing Oasis ERP system for fulfillment.
The Solution: Enterprise B2B eCommerce Platform
We implemented an enterprise eCommerce platform configured for Arclyte's B2B requirements.
Device Compatibility Search
This was the most technically interesting piece of the project. Arclyte's buyers think in terms of their device, not battery part numbers. We built a compatibility database mapping every product to every compatible device, then created a search tool that let customers filter by laptop manufacturer and model. The buyer enters what they know, and the system returns only the products that fit.
Building the compatibility data layer required structuring relationships across hundreds of device models and product SKUs. The search had to be fast, accurate, and easy for non-technical buyers to use.
500+ Product Catalog Configuration
Full product setup including attributes, images, and compatibility mappings for the entire Arclyte catalog. Each product configured with the metadata needed for search, filtering, and cross-device compatibility matching.
B2B Account Infrastructure
- Account registration with approval workflow (no anonymous purchasing for business accounts)
- Custom pricing tiers by account level
- Purchase order payment option alongside credit cards
- Order history and reorder functionality for repeat buyers
Third-Party System Integrations
- Oasis ERP: Inventory sync and order fulfillment, connecting the storefront to Arclyte's existing warehouse and operations systems
- Ship Rush: Multi-carrier shipping with UPS, FedEx, and USPS rate shopping
- Authorize.net, PayPal, Google Payments: Multiple payment processing options for both consumer and business buyers
- RMA System: Return merchandise authorization forms for handling defective products
Email Marketing
Email marketing platform with three custom HTML templates for different buyer segments: new product announcements, restock reminders, and promotional offers.
The Results
The project delivered a working B2B eCommerce platform with the technical integrations Arclyte needed to sell online:
- Device compatibility search across 500+ products, letting buyers find the right battery by laptop model instead of part number
- ERP integration connecting the storefront to Arclyte's Oasis system for order processing and inventory management
- B2B account management with tiered pricing, purchase order support, and approval workflows
- Multi-carrier shipping with rate shopping across UPS, FedEx, and USPS through Ship Rush
- Email marketing with segmented campaigns using custom templates
We don't have hard metrics from this engagement. What we can say is that the technical integration work, particularly the device compatibility database and ERP connection, gave Arclyte a platform built around how their buyers actually purchase.
Key Takeaway
B2B eCommerce works when the technology bends to the business process. Arclyte's buyers think in device models, not part numbers. Their business customers need purchase orders and tiered pricing, not just a shopping cart. The platform had to support both workflows without making either group compromise.
Frequently Asked Questions
What is B2B eCommerce platform development?
B2B eCommerce platform development involves building online sales systems designed for business buyers rather than consumers. Key features include account-based pricing, purchase order support, approval workflows, ERP integration for inventory and fulfillment, and buyer-specific catalogs. Unlike B2C platforms focused on individual transactions, B2B eCommerce must support ongoing customer relationships, volume discounts, and integration with procurement systems.
How do you integrate ERP with eCommerce?
ERP-eCommerce integration connects your online store with enterprise resource planning systems for inventory sync, automated order processing, and unified customer data. Integration typically involves API connections between the eCommerce platform and ERP system (like Oasis, SAP, or NetSuite), middleware for data transformation, and automated workflows that push orders to fulfillment without manual re-entry. This reduces inventory discrepancies and cuts order processing time.
What is a product compatibility search feature?
A product compatibility search allows customers to find products based on what they're compatible with. For example, searching for a laptop battery by entering the laptop model rather than the battery part number. This requires building a compatibility database that maps products to devices, then creating a search interface that lets users filter by manufacturer, model, and product type. It reduces wrong orders and simplifies the buying experience for complex product catalogs.
How do you build B2B account management for eCommerce?
B2B account management for eCommerce includes registration workflows with approval processes, tiered pricing by customer level, purchase order and credit terms support, saved payment methods and shipping addresses, order history with reorder functionality, and user management for companies with multiple buyers. Advanced features include budget controls, approval hierarchies, and integration with customer procurement systems.
Technologies Used
- Enterprise eCommerce platform
- Device compatibility database and search engine
- Oasis ERP integration
- Ship Rush multi-carrier shipping (UPS, FedEx, USPS)
- Authorize.net, PayPal, Google Payments
- Email marketing automation (3 custom HTML templates)
- B2B account management system
- RMA (Return Merchandise Authorization) workflow